National Consumers League

From the Experts Blog

NCL staff is hard at work for you playing watchdog on a variety of issues. Get to know the latest From the Experts!

Stopping robocalls takes a village

breyault.jpgRemember the days when dinner was routinely interrupted by a phone call from someone trying to sell something? If you had a phone in your house before 2003, chances are that any time the phone rang in the evening it was likely to be a telemarketer on the other end of the line. Unsurprisingly, all those unwanted phone calls generated significant consumer outrage.

Read More →


NCL proud of Treasury choice to place Harriet Tubman on new $20 bill

SG_HEADSHOT.jpgThe National Consumers League (NCL) applauds U.S. Treasury Secretary Jack Lew’s decision to put abolitionist Harriet Tubman on the $20 bill. We had campaigned for our pioneering early leader, Florence Kelley (who we affectionately call “FK”), to be the first woman on U.S. paper currency. But, I believe that Kelley herself would have been delighted with this decision. Here’s why… 

Read More →


Consumer Financial Protection Bureau cracks down on phony student loan assistance scams

SG-headshot.jpgIn the aftermath of the subprime loan crash of 2008, Congress enacted the Dodd-Frank Act in 2010. With that Act, the Consumer Financial Protection Bureau (CFPB) was created. Senator Elizabeth Warren (D-MA), who was a law professor at the time, conceived the idea for the bureau and compared the need for such an agency to the Consumer Product Safety Commission (CPSC), which helps protect consumers from dangerous products. In the Bureau’s case, she argued, the new entity would help guarantee the safety of financial products. The National Consumers League (NCL) strongly supported the CFPB’s launch and its value is demonstrated with every passing day. 

Read More →


Quartz countertops posing threat to workers

Worker health and safety is perennial issue in America. NCL’s early leaders, Florence Kelley and Frances Perkins, fought for safety in mines, mills, and factories Both lived through the tragedy of the Triangle Shirt Waist Factory fire in 1911. Indeed, Perkins was instrumental in developing fire safety reforms with New York State officials in the aftermath of that terrible event. 

Read More →


My visit to the American Museum of Tort Law

SG-headshot.jpgThe 7th Amendment to the Constitution states that, “In Suits at common law, where the value in controversy shall exceed twenty dollars, the right of trial by jury shall be preserved.” Champions of consumer rights hold that principle dear–that even the lowliest citizen can go against a powerful adversary, including a multinational corporation, and have her case heard before a jury of her peers. 

Read More →