National Consumers League

From the Experts Blog

NCL staff is hard at work for you playing watchdog on a variety of issues. Get to know the latest From the Experts!

Will Obama’s cybersecurity plan help consumers?

It seems appropriate that the Obama Administration chose Safer Internet Day to announce its new Cybersecurity National Action Plan (CNAP). At a time when massive data breaches continue to be the norm, rather than the exception, it is heartening to see the President take comprehensive action to address ongoing threats to consumers’ data. So, what are some of the highlights of the CNAP? Will it help consumers getting pummeled by data breaches? 

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European Union’s scheme for airline passengers’ rights

SG-headshot.jpgIn September 2015, I arrived at JFK airport in New York at 10:30 am for a quick flight to Washington, DC. I had a full day of meetings and was eager to get to the office. To my unpleasant surprise, I ended up arriving home at 6:00 pm. Weather was not a factor for the lengthy delays because the weather conditions were perfect in both DC and New York. Ultimately, American Airlines (AA) noted that it was their own mechanical and crew problems that caused the full day of delays. But, AA did not offer any passengers a dime of compensation for wasting their entire day. This seemed so wrong to me that it sparked my interest in what other countries provide for airline passengers’ rights. 

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The TACD TTIP debate in Brussels

SG-headshot.jpgThe Transatlantic Consumer Dialogue (TACD) conference is in full swing in Brussels today in a robust series of panel discussions about the compatibility of trade agreements and consumer protection. The TACD is made up of European and American consumer advocates and the group is laser-focused on the effort by the EU and the US governments to adopt Transatlantic Trade Investment Partnership (TTIP). 

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The 2015-2020 Dietary Guidelines, taken with a grain of salt

ali.jpgEarlier this week, as I rode the metro to work, I overheard a woman describe to her friends the new “clean eating” challenge she was trying. I expect she is one of thousands across the country excitedly exchanging New Year diet strategies with other inspired colleagues and friends. In the U.S., we are bombarded with weight loss advice, especially during the holidays. Often, one diet plan contradicts the next, leaving consumers to choose one randomly and then lose momentum quickly afterwards. The Eighth Edition of the Dietary Guidelines for Americans was released in the first week of January, just in time to bring some clarity to our diet woes! Unfortunately, the 2015-2020 nutrition guidelines are not exactly straightforward.

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Demanding change at the Metro

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Washington, DC is the capital city of the richest, most successful economy in the history of the world. So it stands to reason that Washington should therefore have a world-class subway system, right?

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