National Consumers League Board of Directors
The National Consumers League, a private, nonprofit membership organization, is governed by a board of directors with experience in consumer protection and advocacy, law, business, labor, and public affairs. Headquartered in Washington, DC, NCL has affiliated members from every state and collaborates with an extensive nationwide consumer action network. Organizational affiliations are provided for identification purposes only. Board members serve on an individual basis (Information current as of January 2015.)
Cleo Manuel Stamatos
Consumer Mom, LLC
Greg Jefferson, Sr.
National Farmers Union
Consumers Council of Missouri
Levi Allen, United Mine Workers of America
Debra Berlyn, Consumer Policy Solutions
William L. Brauch, Bill Brauch Law Firm LLC
Richard Fiesta, Alliance for Retired Americans
Debbie Goldman, Communications Workers of America
Pastor Herrera, Jr., California State University-Northridge
Norma Flores López, East Coast Migrant Head Start Project
Rod Markham, Hemsley Fraser
Bridget Martin, Bank of Labor
Susanna Montezemolo, AARP
Robyn Robbins, United Food & Commercial Workers International Union
Bob Russo, Consumers League of New Jersey
Service Employees International Union
United Auto Workers
Executive Director, National Consumers League
Sally Greenberg joined the National Consumers League as Executive Director on October 1, 2007. The League’s focus is on five key priority areas: fraud, child labor, LifeSmarts, health care, especially the safe use of medications and medication adherence, and food safety and nutrition. Sally has testified numerous times before Congress on consumer protection issues, including on product safety, fraud, excessive fees on car rentals, consumer rip-offs in calling cards and in support of protections for farmworker children. Sally is our primary spokesperson on a variety of issues.
Sally came to NCL from Consumers Union, where she worked from 1997-2007 on product liability and food safety issues, along with auto and product safety. Previously, Sally worked at the U.S. Department of Justice Foreign Claims Settlement Commission and prior to that, she spent a decade serving as the Eastern States Civil Rights Counsel for the Anti-Defamation League, based in Boston.
Sally was president of the Women’s Bar Association of Massachusetts and the Women’s Bar Foundation, and served on several gubernatorial commissions in Massachusetts. Sally served for many years on the board of directors of the Alliance for Justice, and HALT, an organization whose mission is the protection of the rights of consumers in their interactions with lawyers and the legal system. Sally is a member of the Reagan-Udall Foundation Board, a nonprofit established by Congress to support the mission of the FDA and help equip the agency with the highest caliber regulatory science and technology. She also serves on the board of the Keystone Center, which helps leaders in health, energy, environment and education battle contentious issues with a consensus-based approach. Sally also served for over a decade on the board of directors of Trillium Asset Management, the oldest and largest investment management firm dedicated to socially responsible investing.
Director of Grants and Donor Relations
Abiha Bilgrami joined the National Consumers League in April 2017. As the Director of Grants and Donor Relations, Abiha is responsible for building relationships and systems that enable donors to deepen their learning, engagement, and giving to protect and promote social and economic justice for consumers and workers in the United States and abroad.
Director of Health Policy
Karin Bolte was delighted to rejoin the National Consumers League in November 2015 as the Director of Health Policy, having worked at the League in the mid-1990’s. Karin represents NCL and oversees its health policy work on issues such as safe use of medication; patient safety; health care professional-patient communication; access to quality, affordable health care; and health care reform. She also manages Script Your Future, a broad-based public awareness campaign to improve medication adherence.
Prior to joining NCL, Karin served as the Senior Associate at Mager & Associates and its predecessor firms for over 18 years, where she represented pharmaceutical, medical device, and life sciences companies, nonprofits, and patient organizations on a variety of legislative, regulatory, and advocacy initiatives. She started her career as a Regulatory Counsel at the Food and Drug Administration’s Office of Health Affairs.
Karin received her JD degree from the George Washington University Law School, and her BA degree cum laude from Duke University.
Vice President of Public Policy, Telecommunications and Fraud
John Breyault joined the National Consumers League in September 2008. John’s focus at NCL is on advocating for stronger consumer protections before Congress and federal agencies on issues related to telecommunications, fraud, technology, and other consumer concerns. In addition, John manages NCL’s Fraud Center and coordinates the Alliance Against Fraud coalition. John is also Research Director for the Telecommunications Research and Action Center (TRAC), a project of NCL. In his role with TRAC, John advocates on behalf of residential consumers of wireline, wireless, VoIP, and other IP-enabled communications services.
Prior to coming to NCL, John spent five years as director of research at Amplify Public Affairs, where he helped launch the firm’s Web 2.0-based public affairs practice and focused on producing actionable public policy research. Earlier in his career, John worked at Sprint in its International Carrier Services Division and at the American Center for Polish Culture in Washington, DC.
John was a member of the FCC’s Consumer Advisory Committee from 2005 to 2007 and served on the Board of the Arlington-Alexandria Coalition for the Homeless. He is a graduate of George Mason University, where he received a bachelor’s degree in International Relations.
Executive Assistant/Operations Coordinator
Cheniah Deane joined the National Consumers League in October 2016 as an Executive Assistant. She works closely alongside the Executive Director and Managing Director to provide administrative support. Cheniah also helps to manage operational, financial, and human resource facets at NCL.
Cheniah has an immense passion for working with children and the various issues surrounding the welfare of children from especially difficult backgrounds. She has worked as a counselor in an agency that provides a safe and nurturing environment for at-risk children in the Hudson Valley, which left a lasting impression on her. A native of the caribbean island of Saint Vincent and the Grenadines, Cheniah graduated from Vassar College with her Bachelor of Arts degree in Psychology in May 2016.
Senior Director of Development
Lee Granados joined the National Consumers League as Senior Director of Development in March 2017. Lee’s focus at NCL is on supporting its five key focus areas though fundraising, partnership, and advocacy amongst various stakeholders that are invested in consumer protections and advocacy. Lee believes in finding the win/win with stakeholders through collaborative conversations and creating innovative ideas and partnerships that meet the mission and goals for all involved.
Prior to coming to NCL, Lee spent two years at Green Door Behavioral Health where she started as a Development Operations Manager and left as the Director of Development. Earlier in her career, she was a public school teacher and worked with various school districts across the the US as a teacher and national consultant focused on ELL and bilingual programs. While consulting, she became heavily involved in the DC arena of politics and spent many years working on local campaigns.
She believes strongly in staying involved in her community and building bridges across her hometown of Washington, DC. She is a graduate of the University of Dayton, where she received a bachelor’s degree in Elementary Education.
LifeSmarts Program Director
Since July 2000, Lisa Hertzberg has directed the national LifeSmarts program, NCL’s fast, fun consumer education competition for teens and tweens. Lisa’s primary responsibilities include operating the national LifeSmarts program, strategizing growth, implementing new partnerships and program components, assisting state coordinators, developing educational materials, managing the online competition, and conducting the online and national competitions. Under Lisa’s direction, the program, formerly only available to high school students, has expanded into middle school classrooms across the country, serving a wider audience of student participants and coaches.
Before joining the National Consumers League, Lisa worked for 13 years for the Minnesota Attorney General’s Office, where she created and conducted consumer education programs and outreach efforts. In 1995 she launched the Minnesota state LifeSmarts program. Within several years the Minnesota program was the largest in the country involving students at more than 120 schools in 1999-2000.
Lisa is a graduate of Gustavus Adolphus College in St. Peter, Minnesota, where she studied communications and political science.
Cindy Hoang joined the National Consumers League in May 2015 as the Communications Associate. She works closely alongside the Vice President of Communications to strategically craft the NCL’s internal and external messages. Cindy also manages NCL's multiple social media and communication channels. As a part of the communications department, Cindy assists in developing print and web materials for NCL's various programs.
Prior to her commitment to NCL, Cindy earned her bachelor’s degree in communications and public relations with a minor in sociology at Virginia Tech in the spring of 2015. Her areas of interest include public outreach, media relations, social media, and multimedia design.
Health Policy Manager
Before joining NCL, Janay began her non-profit career with the American Heart Association as a Project Coordinator. Prior to that, Janay worked with the American Telemedicine Association as the organization’s first Global Telehealth Policy Intern.
Director of Child Labor Issues and Coordinator of Child Labor Coalition
Reid Maki joined the National Consumers League in March 2008. In his work at NCL, Reid coordinates the activities of the Child Labor Coalition, striving to minimize abusive child labor and to protect the health, safety, and well-being of child workers in the United States and abroad. Reid is a proponent of corporate social responsibility, including fair labor standards for American workers.
Prior to joining NCL, Reid worked for 12 years at the Association of Farmworker Opportunity Programs (AFOP) where he directed the Children in the Fields campaign, a joint effort launched by AFOP, NCL, and the International Initiative to End Child Labor. Their goal was to end the legal loopholes in child labor law that permit child agricultural wage laborers to work longer hours and to work at younger ages than children working in other industries. Reid was an active member of the Child Labor Coalition between 1994 and 2006.
Reid worked for both daily and weekly newspapers as a reporter earlier in his career. He earned bachelor’s and master’s degrees in American History at the University of Massachusetts at Amherst and Stanford University, respectively.
Vice President of Communications
Carol McKay joined the staff of the National Consumers League as Assistant Director of Communications in September 2000. At NCL, Carol works closely with policy staff, the executive director, and the development team to oversee all aspects of marketing and communications for the organization. Carol manages print and online publications, media relations, and consumer public education campaigns on a variety of issues, ranging from health to fraud to child labor. Carol coordinates public relations for NCL’s programs including LifeSmarts, NCL’s work in fraud prevention and education, and child labor. Her department also serves the internal communications needs of the organization. In addition to her communications role at NCL, Carol works closely with development and senior staff on fundraising strategy and proposal writing.
Carol was promoted to director of communications and later Vice President of communications in 2003 and 2004. Prior to her work at NCL, she worked as a reporter in newsrooms in California and Montana. Carol earned a bachelor’s degrees in History and Political Science and a minor in English literature at the University of California, Los Angeles.
Consumer Services Coordinator
NCL’s Fraud Center
James Perry is a veteran staffer at NCL’s Fraud Center. Since January 2000, he’s been counseling consumers on a variety of scams ranging from telemarketing- to Internet-based issues. James began at the National Fraud Information Center/Internet Fraud Watch programs (now NCL’s Fraud Center) as a fraud counselor, speaking with thousands of consumers each year about cases of suspected and confirmed fraud. James was later promoted to supervise the staff of NCL’s Fraud Center, and he regularly speaks about his experiences counseling fraud victims to the media and nonprofit and law enforcement agencies.
As Consumer Services Coordinator, James monitors complaints submitted to NCL via the complaint form at www.fraud.org and serves as a representative on the Consumer Federation of America’s Fake Checks Working Group. At NCL, James works with law enforcement agencies to transmit consumer fraud complaints to more than 200 agencies in the United States and Canada.
Theresa Smith joined the staff at the National Consumers League in 1992, working at NCL’s National Fraud Information Center as a consumer counselor. At the Fraud Center, Theresa counseled fraud victims, their family members, and educators, on a multitude of emerging telemarketing scams including sweepstakes and lottery fraud, phone cramming and slamming, and newly emerging Internet scams. Theresa was promoted to supervise Fraud Center staff, while continuing to help consumers avoid and recover from telemarketing and Internet scams.
Theresa later took the position of NCL Office Manager, where she is tasked with a wide range of responsibilities and oversees the day-to-day operations of NCL’s Washington, DC office. In Theresa’s current role at NCL, she assists with supporting staff, the NCL board of directors, and event planning and coordinating.
Theresa graduated from Western Senior High School in Washington, DC and earned an Associates Degree in Business Administration from Washington Technical Institute. She attended Federal City College (now the University of the District of Columbia), where she studied Psychology and Sociology.
LifeSmarts Program Coordinator
Chantal Spruill joined the National Consumers League in August 2016 as a Program Coordinator for LifeSmarts. She works closely alongside the LifeSmarts staff, assisting with developing the program’s various areas of focus.
Chantal is enthusiastic about educating learners of diverse backgrounds. She has experience in career development and disability support services at a community college. Prior to joining NCL, Chantal worked in adult education, teaching English-language learners and assisting students in preparation for GED courses. She received a B.S. in English with a minor in creative writing from Towson University in 2012. And in 2016, Chantal graduated from Concordia University, Portland, where she earned her M.Ed. in Curriculum and Instruction with a concentration in English to Speakers of Other Languages.
Public Policy Manager
Brian Young joined the National Consumers League in May 2016 as the Public Policy Associate. He works closely alongside the Vice President of Public Policy, Telecommunications, and Fraud to conduct public policy research and lobby Congress on a number of consumer issues including fraud, ticketing, cybersecurity, and consumer finance. Brian also helps to compile the #DataInsecurity Digest, a bi-weekly collection of the most pressing data breach and cybersecurity news.
Prior to joining NCL, Brian worked in Congressman Ron Kind’s (D-WI) office as a Legislative Fellow. He earned a Master of Arts in American Government from Georgetown University and a Bachelor’s degree in Political Science from the University of Wisconsin-Stevens Point.