Personal Finance
Stress-free gift returns
Lining up for post-holiday sales and returns? To help ease the burden of returns, the National Consumers League, the nation’s oldest consumer group, offers advice for increasing the chances of successful — and painless — holiday gift returns.
Add Twitter to your customer service arsenal
Consumers exhausted by customer service phone lines - and the muzak they're subject to while waiting to speak with a real live human - are increasingly turning to an alternative: Twitter.
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