National Consumers League

Personal Finance

Hot Topics in Personal Finance

Stress-free gift returns

Gift receiptLining up for post-holiday sales and returns? To help ease the burden of returns, the National Consumers League, the nation’s oldest consumer group, offers advice for increasing the chances of successful — and painless — holiday gift returns.

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Add Twitter to your customer service arsenal

Tired of being on hold for customer service? Try TwitterConsumers exhausted by customer service phone lines - and the muzak they're subject to while waiting to speak with a real live human - are increasingly turning to an alternative: Twitter.

 

Read more: Add Twitter to your customer service arsenal