National Consumers League

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Data Security and Technology Policy Fellowship

The National Consumers League, America’s pioneering consumer advocacy organization, seeks a highly qualified and dedicated mid-level professional with a passion for technology policy and its effect on consumers. The Fellow will work directly with the League’s Vice President, Public Policy, Telecommunications, and Fraud to expand the League’s policy footprint on critical issues affecting consumers in the digital age.

Responsibilities

The successful fellowship candidate will engage with a broad portfolio of technology policy advocacy activities including but not limited to:

  • Generating frequent blog postings, press releases, statements, op/ed’s, letters to the editor, Congressional correspondence, and related content with the goal of generating earned media attention;
  • Analyzing a rapidly-evolving technology policy environment to identify opportunities for NCL to engage with impact on behalf of consumers;
  • Tracking federal and state legislation and federal regulations affecting consumer data security and privacy and provide regular recommendations for action to senior staff;
  • Managing NCL’s relationships with an active coalition of privacy and data security-focused public interest organizations;
  • Researching and drafting testimony (both written and oral) enabling NCL to contribute to frequent hearings and regulatory proceedings; and
  • Participating in a busy schedule of coalition meetings, roundtable discussions, and product and policy briefings.

Qualifications

  • At least 4-6 years of advocacy, journalism, and/or research experience.
  • Outstanding ability to write clearly and effectively for multiple audiences, including Congress, federal regulatory agencies, the media, and consumers.
  • Experience in public interest advocacy, investigative journalism, a Hill office, regulatory agency, public affairs, or corporate communications is a significant plus.
  • Working knowledge of the alphabet soup of technology policy (e.g. FTC, FCC, NIST, IoT, GDPR, WP29, etc.).
  • Familiarity with U.S. and European data security, data breach notification, privacy, and online safety regulations.
  • A passion for the public interest, with a specific focus on technology’s ever-evolving impact on consumers.
  • A./B.S. required, M.A. preferred, with work experience taken into account.

Salary & Benefits

This position is a 12-month fellowship, with potential for extension based on funding availability. Salary is based on experience and education and is competitive with other non-profit public interest organizations. Excellent benefits, including health, dental, short and long-term disability, life insurance, 401(k), flex time, annual and sick leave, and some federal holidays. NCL is an equal opportunity employer.

Development Manager

The National Consumers League (NCL), America’s pioneering consumer advocacy organization, is seeking a highly motivated staff member with a strong commitment to public interest work to serve as Development Manager. The League (www.nclnet.org) is a national nonprofit organization that for 118 years has been protecting and promoting social and economic justice for consumers and workers in the United States and abroad. NCL focuses on fraud prevention and education, food and drug safety, teen-consumer literacy, child labor, and fair labor standards.

Position summary

Under the direction of the Senior Director of Development, the Development Manager will work with staff and members of the NCL board to provide logistical and administrative support for the raising, processing, and acknowledging of major gifts, identifying corporate foundation grants for all departments and programs, as well as streamlining the donor database for cultivation and stewardship. This position at NCL will be integral to carrying out key organizational goals of diversifying revenue sources, while maintaining the strong relationships already in existence.

Responsibilities

Grants/proposals (15%)

  • Support the Senior Director of Development with an emphasis on research, writing, and editing prospects, proposals and partnerships in tandem with emerging trends in philanthropy
  • Prepare, submit and maintain deadlines for applications to corporate foundations to meet agreed income target goals and reporting
  • Manage, analyze and streamline grant tracking charts for finance and development departments
  • Assist in the development of budgets and financial reports for programs and departments

Annual giving (35%)

  • Play a significant role in long-term planning, including an initiative geared toward operational excellence
  • Implement and manage a comprehensive program to cultivate, steward, acknowledge and recognize alumni of NCL’s teen consumer literacy program
  • Work with senior NCL staff to develop and implement a strategy for significantly expanding corporate support to include prospecting, networking to explore connections to funders, and relationship building
  • Devise and use consistent, accurate, and appropriate information-sharing mechanisms for stewarding prospects and donors
  • Plan and implement multiple direct mail and email appeals annually, with a high degree of customization and emotional appeal. Involves working with the Communications team to coordinate with printers, mail-fulfillment vendors, and key NCL staff.
  • In collaboration with the Communications team, compile and maintain up-to-date language regarding NCL programs, develop and maintain collections of current research, statistics, and citations regarding NCL’s work for use in grant submissions and other Development communications; create marketing packages to position NCL , its access to policy makers, and its events as an attractive and effective use for marketing dollars; implement a robust calendar for donor-centered communications

Donor relations (10%)

  • Manage stewardship and recognition for donors through phone calls, emails, direct mail, annual reports, semi annual bulletins, special events and other activities
  • Develop a strategy for cultivating existing and potential sponsors and informing them on a regular basis of activities associated with NCL’s activities and achievements
  • Work closely with senior NCL staff members, including the Executive Director, on mailings and communications to key NCL partners, including thank you cards, birthday and holiday cards, event invitations, and NCL updates
  • Assemble donor folders for events and meetings

Event management (20%)

  • Work with senior staff, board members, host committee and event consultants to set goals for NCL’s Annual Awards Dinner including incremental revenue, renewal, upgrade revenue and lapsed sponsors
  • Help support and manage logistics for a variety of NCL programmatic events, large and small
  • Develop and manage all income and expense budgets, invoicing and sponsorship benefit fulfillment
  • Work with the Communications team to prepare appropriate marketing and public relations efforts and outreach
  • Plan and execute small and large events to engage funders, including fireside chats, receptions, membership meetings, breakfast briefings etc

Database management and gift processing (20%)

  • Oversee the day-to-day integrity of database and database procedures; identify and eliminate duplicate records
  • Enter constituent data for all individuals and organizations, including address updates, constituent demographics, and relationship links
  • Maintain donor database constituent codes
  • Enter returned mail address corrections or other such change of address notification
  • Maintain donor records and new gift entry
  • Produce custom data queries, exports, financial reports and assist with general analysis of data as it relates to fundraising, financial reconciliation and donor recognition
  • Assist with confidential research for update of businesses information, including contact persons for "Primary Contact" for businesses
  • Assist with conducting research on individuals, corporations, and foundations for prospect activity and maintain integrity of data
  • Maintain recordkeeping systems, including hard copy and electronic files, calendars, and spreadsheets
  • Maintain and produce lists for email campaigns, event invitations, semi annual bulletins and annual reports

Skills commensurate with job duties

  • Extremely detail-oriented and proven ability to work well under deadline
  • Demonstrated ability to organize, prioritize and complete work independently
  • Superior program and project management experience
  • Exceptionally strong writing, editing, and oral communication skills
  • Four to six years’ experience in development, fundraising, and major gifts and/or foundations
  • Demonstrated direct responsibility for raising significant funds for other non-profit organizations
  • Experience with online fundraising campaigns and grassroots advocacy efforts, social media and growing trends in philanthropy outreach
  • Familiarity with CRM software; familiarity with DonorPerfect Online a plus
  • Understanding of foundation and individual philanthropy and demonstrated record of achieving results
  • Ability to balance the needs of multiple internal and external stakeholders
  • Experience with event planning and/or client services a plus.
  • Outgoing personality and a good sense of humor
  • Ability to interact positively with colleagues, board of directors and donors, especially in challenging situations
  • Bachelor's degree

Salary and benefits

Salary based on experience and education. NCL is competitive with other nonprofit public interest organizations. Full-time employees receive health, dental, disability and life insurance benefits, vacation and sick leave; and direct payroll deposit. The League also offers a 401(k) retirement plan. The National Consumers League is an equal opportunity employer. People of color, women, and persons with disabilities are encouraged to apply.

To apply

Please submit cover letter, résumé, and writing sample to Development Department, NCL, 1701 K Street, N.W., Suite 1200, Washington, DC 20006; or by fax to 202-835-0747; or by email to jobs@nclnet.org. No phone calls, please. Candidates who are contacted for an interview may be expected to take a writing test.

 

Communications Associate

The National Consumers League (NCL) is seeking a highly motivated and creative Communications Associate to assist with promotion of education and advocacy efforts. NCL, established in 1899, is the nation’s oldest consumer advocacy organization and works on a variety of consumer and worker protection issues. The Communications Associate will work closely with the Vice President of Communications and other senior staff to shape the League’s communications strategy.

The ideal candidate will demonstrate: the ability to produce clean, interesting graphic and written content and copy quickly and efficiently; excellent critical thinking and organization skills; a keen understanding of media; experience planning and executing social media strategies; and the ability to take initiatives to help expand the communications department’s efforts. The League has a variety of programs that address diverse topics areas--organizing and meeting the different communications and graphic design needs of program staff will be a core responsibility.

Responsibilities

Design (35%)

  • Applicant must have experience working with Adobe design programs including Photoshop and InDesign. Work samples will be required.
  • Design digital and print publications and graphics. Materials will include annual reports, newsletters, infographics, one-pagers, event signage, program collateral and social media graphics.
  • Assist in re-design of organization’s websites.
  • Communicate with external vendors and serve as printer liaison.

Social media and website management (25%)

  • Manage and write content for NCL’s multiple social media channels including Facebook, Twitter, LinkedIn, and YouTube.
  • Monitor analytics and compile reports to present to Executive Director and Board. Must have an understanding of social media landscape and suggest ways to improve performance and presence.
  • Create and execute online campaigns to promote NCL activities and encourage NCL’s constituency to engage with the organization.
  • Maintain NCL’s main website and blog.
  • Work with VP to update other program websites regularly.
  • Create email blasts to assist fundraising efforts and promote NCL activities.
  • Track web analytics of NCL’s websites and identify ways to improve engagements.

Research and writing (15%)

  • Research consumer and worker protection issues. The communications associate must have a passion for progressive consumer protection and be highly motivated to immerse themselves in NCL’s continuously evolving issues.
  • Create memos and talking points to prepare program staff for interviews, testimonies, or remarks at an event.
  • Edit content generated by others.
  • Daily monitoring and internal dissemination of news coverage.

Media relations (15%)

  • Work with program staff to write and edit press releases, op-eds, articles, and reports for public release.
  • Pitch stories to reporters and coordinate interview logistics for staff.
  • Field reporter inquiries and serve as a point of contact for press.

Qualifications

  • Bachelor's degree.
  • 1-2 years experience in communications, public relations, and/or online grassroots advocacy, with nonprofit experience a plus.
  • Strong graphic design experience and eye for design/typography/color. Adobe Photoshop and InDesign proficiency required.
  • Familiarity with content management systems.
  • Video and podcast making experience a plus.
  • Proficiency in Microsoft Office Suite.
  • Strong writing, editing, and oral communication skills.
  • Must be eager and able to learn quickly about consumer-related topics and issues.
  • Solid record of achieving results in social media and experience with media relations.
  • Familiarity with Dropbox and Google Drive.
  • Very organized and eager to help other colleagues.
  • Detail-oriented and able to work well under tight time constraints.
  • Flexibility and passion for NCL’s issues, superior work ethic, and a sense of humor are essential.  Self-starter with strong interpersonal skills.
  • Bi-lingual abilities a plus.

Salary and benefits

Salary is low- to mid-40’s depending on experience. Salary will be based on experience and education, competitive with other nonprofit public interest organizations. Excellent benefits, including health, dental, short and long-term disability, life insurance, 401(k), flex time, annual and sick leave, and most federal holidays off.

How to apply

Submit a cover letter, resume, and writing and design samples (no more than 5 pages, social media examples encouraged) to info@nclnet.org. Letters of reference or recommendation are welcome. Applications submitted without writing and design samples will not be considered.

Please note: NCL is looking to do an immediate hire. NCL is an equal opportunity employer.

 

Internships

Public Policy, Telecommunications and Fraud Intern

Child Labor Policy Intern

Communications Intern

LifeSmarts Intern

Health Policy Intern

The National Consumers League, a progressive consumer advocacy organization, seeks staff members who have a strong commitment to public interest work. NCL is a national membership organization that protects and promotes social and economic justice for consumers and workers in the United States and abroad on issues including telemarketing and Internet fraud, food and drug safety, and fair labor standards. 

To apply for any of our available positions, please submit cover letter, resume, and a writing sample to jobs@nclnet.org.

NCL
1701 K Street, NW, Suite 1200
Washington, DC 20006

fax: 202-835-0747

No phone calls please. 

 

Internships

Public Policy, Telecommunications and Fraud Intern Full or Part Time

The National Consumers League seeks a motivated intern who wants to work with a nonprofit advocacy group. The League is a national membership organization that protects and promotes social and economic justice for consumers and workers in the United States and abroad on issues including telemarketing and Internet fraud, food and drug safety, and fair labor standards. The intern will assist NCL staff with ongoing projects and research related to its public policy, telecommunications and anti-fraud campaigns.  Such projects include researching and drafting content for NCL’s campaign websites, drafting fraud and telecommunications-related content for NCL’s LifeSmarts competition, assisting in organizing a national anti-fraud conference, and helping to coordinate meetings of the Alliance Against Fraud (AAF), a national coalition of non-profit, government, and private sector organizations dedicated to fighting Internet and telemarketing fraud.This internship will provide an opportunity to:

  • Gain knowledge about a variety of public policies affecting consumers, particularly regarding consumer fraud;
  • Become familiar with the agencies, organizations, and other stakeholders active in combating consumer fraud;
  • Understand coordination and management of a national coalition; and
  • Be involved in initiatives that advance the public interest and help keep millions of consumers safe from scams and con artists.


In addition, a National Consumers League public policy, telecommunications and fraud internship provides the following areas of experience:

  • Because the League's staff is small, interns are an integral part, and are given responsibilities outside of their research duties, including:  keeping project files up-to-date and providing limited office support (occasional data input, mailing, and filing).
  • The League requires from its staff and its interns a high level of oral and written communication skills. Interns are frequently called upon to write brief reports for NCL staff to provide background information on various issues.


Internships are unpaid. We ask that interns make a minimum time commitment of eight weeks, spending at least 20 hours per week working at the League. Of course, we welcome longer time commitments. Work hours per week are flexible for longer-term assignments. Our goal is to tailor your internship to suit your specific needs. The League is happy to consider the particular interests of applicants and will develop specific projects, complete paperwork, etc., as needed for class credit.

Please submit cover letter, résumé, and writing sample to Public Policy, Telecommunications and Fraud Intern, NCL, 1701 K Street, N.W., Suite 1200, Washington, DC 20006, fax: 202-835-0747, email: intern@nclnet.org.

 

Child Labor Policy Intern Full or Part Time

The National Consumers League (NCL) seeks a motivated intern who wants to work with the Child Labor Coalition (CLC), a 31-member group that serves as a national network for the exchange of information about child labor; provides a forum and a unified voice on protecting working minors and ending child labor exploitation; and develops informational and educational outreach to the public and private sectors to combat child labor abuses and promote progressive initiatives and legislation. The CLC has both a U.S. and international focus. 

The intern will assist with ongoing CLC projects and research related to our work. The CLC’s domestic agenda includes several related initiatives to strengthening protections for working youth, with specific focus on children working as migrant and seasonal farmworkers, child trafficking for sex work and forced labor, and children in other worst forms of child labor.

This internship will provide an opportunity to:

  • Gain knowledge about child labor issues, both international and domestic;
  • Become familiar with various non-governmental groups and relevant government agencies, and their role in addressing child labor issues;
  • Attend congressional hearings and briefings and work with congressional offices;
  • Practice social media skills;
  • Write for the public;
  • Understand coordination and management of a national coalition; and
  • Be involved in international campaigns on child labor and basic education for all children.

In order to succeed in this internship, interns should possess superior skills in the following areas:

  • Communication skills. Interns must possess high level oral and written communication skills. Interns will be asked to write blogs and articles.
  • Research skills. Interns are frequently called upon to write brief reports for NCL staff to provide background information on various issues. We are also in constant need of web site updates and basic statistical “facts about” lists.

A typical day might include attending a meeting with other NGO groups, writing a blog, conducting internet research, working to expand our social media outreach, and providing web site updates.

Internships are unpaid. We ask that interns make a minimum time commitment of eight weeks, spending at least 20 hours per week working at the League. Of course, we welcome longer time commitments. Work hours per week are flexible for longer-term assignments. Our goal is to tailor your internship to suit your specific needs. The League is happy to consider the particular interests of applicants and will develop specific projects, complete paperwork, etc., as needed for class credit.

NCL is a national membership organization that protects and promotes social and economic justice for consumers and workers in the United States and abroad on issues including telemarketing and Internet fraud, food and drug safety, and fair labor standards.

Please submit your cover letter, résumé, and writing sample to Child Labor Policy Intern, NCL, 1701 K Street, N.W., Suite 1200, Washington, DC 20006 or via email:reidm@nclnet.org.

 

Communications Intern Full or Part Time

The National Consumers League seeks a motivated intern who wants to work with a nonprofit advocacy group. The League is a national membership organization that protects and promotes social and economic justice for consumers and workers in the United States and abroad on issues including telemarketing and Internet fraud, food and drug safety, and fair labor standards. 

The communications department of the NCL is looking for an intern with good communications and marketing skills. The intern’s responsibilities will include, but are not limited to:

  • Marketing NCL publications and promoting NCL's consumer education materials. This will include calling former buyers, finding prospective buyers, and publicizing publications in the media.
  • Press Releases Drafting press releases to help promote publications, and possibly, for other NCL events.
  • Communications Materials Writing and gathering information for an NCL press packet.
  • Press Files Maintaining clips and releases.
  • Press Outreach Checking existing lists for accuracy by calling reporters.
  • General Outreach Conducting outreach with members and answering general consumer questions.

Internships are unpaid. We ask that interns make a minimum time commitment of eight weeks, spending at least 20 hours per week working at the League. Of course, we welcome longer time commitments. Work hours per week are flexible for longer-term assignments. Our goal is to tailor your internship to suit your specific needs. The League is happy to consider the particular interests of applicants and will develop specific projects, complete paperwork, etc., as needed for class credit.

Please submit cover letter, résumé, and writing sample to Communications Intern, NCL, 1701 K Street, N.W., Suite 1200, Washington, DC 20006, fax: 202-835-0747, email: intern@nclnet.org

 

LifeSmarts Intern Full or Part Time

The National Consumers League seeks a motivated summer intern to support the LifeSmarts program. The intern will assist NCL staff with ongoing projects and research in support of LifeSmarts. This internship will provide an opportunity to:

  • Develop LifeSmarts materials such as study aids to be posted at www.lifesmarts.org.
  • Write questions for the LifeSmarts online quiz and live competitions.
  • Work on special projects such as LifeSmarts program outreach, recruitment of state coordinators, and assessment of the program.
  • Work with NCL’s other summer interns to prepare for the upcoming LifeSmarts program year.
Internships are unpaid and interns will work out of NCL’s headquarters in downtown Washington, DC.  We ask that interns make a minimum time commitment of eight weeks, spending at least 20 hours per week working at the League. Of course, we welcome longer time commitments. Our goal is to tailor your internship to suit your specific needs. The League is happy to consider the particular interests of applicants and will develop specific projects, complete paperwork, etc., as needed for class credit.

This internship is only available to members of the LifeSmarts Alumni Association. If you are interested, please email a cover letter, résumé, and writing sample to intern@nclnet.org and include “LifeSmarts summer intern” in the subject line.

Health Policy Intern Part Time

The National Consumers League seeks a motivated intern interested in consumer safety and advocacy. The nation’s oldest consumer organization, the League is a national organization that protects and promotes social and economic justice for consumers and workers in the United States and abroad on issues including telemarketing and Internet fraud, food and drug safety, and fair labor standards.

The intern will assist NCL staff with ongoing projects and research, related to consumer education and outreach around a variety of health issues, including general health education, health reform, health information technology, and medication safety. 

The intern will assist NCL staff with research, outreach, legislative and regulatory tracking, and in the development of materials ranging from blog posts to consumer education pieces. 

This internship will provide an opportunity to:

  • Gain knowledge about current health policy issues;
  • Become familiar with various health care organizations, including government agencies; and
  • Understand coordination and management of collaborative efforts such as meetings, joint letters, and coalitions.


In addition, a National Consumers League health policy internship provides the following areas of experience:

  • Because the League's staff is small, interns are an integral part, and are given responsibilities outside of their research duties, including: keeping project files up-to-date and providing limited office support (occasional data input, mailing, and filing).
  • The League requires from its staff and its interns a high level of oral and written communication skills. Interns are frequently called upon to write brief reports for NCL staff to provide background information on various issues.


Internships are unpaid. We ask that interns make a minimum time commitment of eight weeks, spending at least 20 hours per week working at the League. Of course, we welcome longer time commitments. Work hours per week are flexible for longer-term assignments. Our goal is to tailor your internship to suit your specific needs. The League is happy to consider the particular interests of applicants and will develop specific projects, complete paperwork, etc., as needed for class credit.

Please submit cover letter, résumé, and writing sample to Health Policy Intern, NCL, 1701 K Street, N.W., Suite 1200, Washington, DC 20006, fax: 202-835-0747, email:intern@nclnet.org