National Consumers League

Your Money

With an ever-changing marketplace, getting the biggest—and smartest—bang for your buck is a tougher challenge than ever these days. We work across a wide array of issues to help you build and protect Your Money.

Hurricane Harvey charity scams warning

92_donate.jpgWith heartbreaking images of the recent devastation in Houston, many consumers in the United States and around the world are reaching for their wallets to help. The inclination to send donations is generous and kind, but advocates know that con artists have long exploited natural disasters, and consumers must be careful in order to avoid sending money to scammers who pose as charities.

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As consumers cry for more fuel-efficient vehicles, carmakers go the opposite direction

fuel_efficiency.jpgWritten by NCL Intern Trang Nguyen

In March 2017, after a meeting with automakers in Detroit, President Trump began the process of rolling back a set of 2012 automotive emission standards, which were set to raise the fuel efficiency of new cars from 27.5 to 54.4 miles per gallon (MPG) by 2025. This goal would have reduced greenhouse gas emission by 6 billion tons over the lifetime of a new car and saved 2 million gallons of oil per day.

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CareFirst lawsuit victory

gavel_icon.jpgWritten by NCL Intern Trang Nguyen

We recently celebrated a legal victory—NCL filed the only amicus curiae brief in the case—that recognized harm to consumers whose health plans’ websites are hacked and personal information is stolen because the plan failed to provide adequate security measures to protect its insurees’ data.

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Hotels holding consumers hostage with increasingly unfriendly cancellation policies

hotel_fees_icon.jpgWritten by NCL Intern Trang Nguyen

Hotels used to let customers cancel their reservations up to 6pm on the day of arrival. This was the accepted norm for more than a decade. But this policy, which allowed flexibility for travelers, took a blow in 2015 when two big hotel chains, Marriott and Hilton, put into effect a penalty for last-minute cancellations. According to the new rule, cancellations later than 24 hours before the scheduled arrival date would result in a fee of one night’s room rate. There is no umbrella rule for cancellation fees for the hotel industry, which allows hotels to arbitrarily determine the cost. Depending on the destination and star-ratings, hotels are known to have charged up to three-night rates for resorts—or even allow no refund at all for the entire reservation.

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