National Consumers League

Your Money

With an ever-changing marketplace, getting the biggest—and smartest—bang for your buck is a tougher challenge than ever these days. We work across a wide array of issues to help you build and protect Your Money.

CareFirst lawsuit victory

gavel_icon.jpgWritten by NCL Intern Trang Nguyen

We recently celebrated a legal victory—NCL filed the only amicus curiae brief in the case—that recognized harm to consumers whose health plans’ websites are hacked and personal information is stolen because the plan failed to provide adequate security measures to protect its insurees’ data.

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Hotels holding consumers hostage with increasingly unfriendly cancellation policies

hotel_fees_icon.jpgWritten by NCL Intern Trang Nguyen

Hotels used to let customers cancel their reservations up to 6pm on the day of arrival. This was the accepted norm for more than a decade. But this policy, which allowed flexibility for travelers, took a blow in 2015 when two big hotel chains, Marriott and Hilton, put into effect a penalty for last-minute cancellations. According to the new rule, cancellations later than 24 hours before the scheduled arrival date would result in a fee of one night’s room rate. There is no umbrella rule for cancellation fees for the hotel industry, which allows hotels to arbitrarily determine the cost. Depending on the destination and star-ratings, hotels are known to have charged up to three-night rates for resorts—or even allow no refund at all for the entire reservation.

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Coalition urging consumers to walk away from Wells Fargo

wells_fargo_icon.jpgNCL is part of a broad coalition of pro-consumer groups are launching a national campaign targeting Wells Fargo Bank over its illegal practices, and its denying customers and employees their constitutional rights under the 7th amendment to the U.S. Constitution, to hold businesses that engage in illegal practices accountable in a court of law. 

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Wall Street CEO pay is outrageous, needs stricter regulations

money_hands_icon.jpgWritten by Elese Chen, NCL Intern

According to Fortune, the combined CEO salaries of America’s six biggest banks totaled a whopping $123 million in 2015. With an average pay of $20.5 million per executive, that is estimated to be 455 times the salary of the average American worker. While millions of Americans are still struggling to overcome the financial crisis, Wall Street CEOs have continued to stockpile greater wealth over time. The average pay for Wall Street CEOs rose nearly 10 percent last year in contrast to the meager 1.6 percent increase in wages for the average American worker. 

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