National Consumers League

Pages tagged "airline fee"

Hotels increasingly sharing airlines’ fee addiction

breyault.jpgAsk practically any flier what their biggest gripes are with airlines and the word “fees” will almost certainly come up. From $25 baggage fees, to $200 change fees, to $50 standby fees and more, fees are big business for the U.S. airlines -- bringing in a reported $38 billion (with a “b”) in revenue in 2014 alone. Here at NCL, we’ve voiced plenty of gripes about the fee-based profit model at U.S. airlines, but so far little has changed to break the big U.S. airlines of their addiction to fees.