National Consumers League

Pages tagged "communications"

Lessons from pandemic life: we all need the option of paper notice

Jim Haigh leads education and development efforts at Keep Me Posted North America, an advocacy organization focused on the mission of consumer choice in essential communications.

It was only last year that a whopping 86 percent of U.S. consumers expressed the desire of having a choice for how they receive important information from the companies they do business with. For critical correspondence such as bills and statements, the overwhelming majority want the option of paper or electronic delivery, and the ability to control their preferences.


Unpacking the broadcast TV repack

If you live in one of the 16 million U.S. households that receives television channels via free, over-the-air (OTA) broadcasting, chances are good that you have seen or will soon see a message pop up at the bottom of your TV screen.