Written by NCL Intern Trang Nguyen
We recently celebrated a legal victory—NCL filed the only amicus curiae brief in the case—that recognized harm to consumers whose health plans’ websites are hacked and personal information is stolen because the plan failed to provide adequate security measures to protect its insurees’ data.
Written by NCL Intern Trang Nguyen
Hotels used to let customers cancel their reservations up to 6pm on the day of arrival. This was the accepted norm for more than a decade. But this policy, which allowed flexibility for travelers, took a blow in 2015 when two big hotel chains, Marriott and Hilton, put into effect a penalty for last-minute cancellations. According to the new rule, cancellations later than 24 hours before the scheduled arrival date would result in a fee of one night’s room rate. There is no umbrella rule for cancellation fees for the hotel industry, which allows hotels to arbitrarily determine the cost. Depending on the destination and star-ratings, hotels are known to have charged up to three-night rates for resorts—or even allow no refund at all for the entire reservation.
NCL is part of a broad coalition of pro-consumer groups are launching a national campaign targeting Wells Fargo Bank over its illegal practices, and its denying customers and employees their constitutional rights under the 7th amendment to the U.S. Constitution, to hold businesses that engage in illegal practices accountable in a court of law.
Written by Elese Chen, NCL Intern
The Consumer Financial Protection Bureau (CFPB) is taking action against payday loans through a series of new regulations that will limit certain lending and fee practices. The proposal aims to protect borrowers from falling into endless cycles of debt by making predatory lenders liable for their excessively high interest rates.
Written by Elese Chen, NCL Intern
According to Fortune, the combined CEO salaries of America’s six biggest banks totaled a whopping $123 million in 2015. With an average pay of $20.5 million per executive, that is estimated to be 455 times the salary of the average American worker. While millions of Americans are still struggling to overcome the financial crisis, Wall Street CEOs have continued to stockpile greater wealth over time. The average pay for Wall Street CEOs rose nearly 10 percent last year in contrast to the meager 1.6 percent increase in wages for the average American worker.